A senior-level D365 SCM Consultant and Architect who specializes in bridging gaps between standard D365 functionality and complex business needs. With 5 Full Life Cycle projects under their belt, they are an expert at architecting custom reporting solutions and leading high-stakes procurement migrations for elite industries, including Formula 1 racing and BioPharma.

Candidate Highlights:

• Architectural Overhaul: Engineered a 3-phase asynchronous plugin solution for complex quoting, replacing legacy Cloud Flows to handle high-volume F&O synchronization and custom pricing at scale.

• AI & Copilot Pioneer: Led the first-ever Copilot for Customer Service implementation for a government agency, integrating live chat summarization and automated intake agents via Copilot Studio.

• Complex Integrations: Expert in harmonizing D365 CE with Finance & Operations (F&O) via dual-write and Virtual Entities, significantly reducing data load times and consolidating fragmented batch architectures.

• Enterprise Leadership: Proven Lead Engineer who has managed cross-functional teams and mentored staff on AI-assisted issue resolution, resulting in a 40% reduction in Microsoft support tickets.

Comprehensive Toolset: Expert in C#, T-SQL, and TypeScript. Advanced proficiency in Dataverse, Power Automate, Azure Functions, and XrmToolBox. Specialist in AI-assisted development (Claude Code) and agentic prompt engineering.

Industry Versatility: Deep experience across Government (VA), Steel Manufacturing/Construction, Financial Services, Telecommunications, and Life Sciences.

Work Authorization: US Citizen