Dynamics 365 Administrator
$120,000
Iowa
Highlights
Salary
$120,000
Location
Iowa
Job Type
Full Time
Are you ready to be a pivotal part of a company's digital transformation? We're looking for a dedicated Dynamics 365 Administrator to manage and optimize the D365 platform, which is critical for enhancing digital presence and customer engagement at a CAT dealer. This is more than just an admin role; it's an opportunity to ensure the smooth implementation, maintenance, and performance of a platform that is essential for dealership operations. You'll directly impact operational efficiency, user satisfaction, and business continuity.
Why This Role?
Lead from the front: You'll set up and manage Lifecycle Services (LCS) projects, including defining methodologies and tracking tasks. You'll monitor progress and update project milestones to ensure the implementation stays on schedule.
Drive change: You'll handle change requests from various departments, assess their impact on the system, and implement changes in a controlled manner.
Ensure quality and continuity: You'll create comprehensive governance frameworks for test plans. You'll also perform regression and performance testing to ensure the system meets the required standards before deployment.
Work with key partners: You'll collaborate closely with partners like NAXT and Microsoft teams to ensure the D365 platform and related satellite systems are set up correctly and issues are resolved promptly.
Shape the future: This role is essential for ensuring the dealership's digital tools are optimized and performing efficiently, ultimately driving operational success and customer satisfaction.
Responsibilities
Key Responsibilities: Your initial focus will be on LCS project setup, user access and permissions, environment management, and issue tracking. After go-live, you'll shift to change management, testing and quality assurance, and managing code updates and integrations.
Contact
Eduardo Martinez
Requirements
You're a strong match if you have:
Proficiency in Microsoft Dynamics 365 and Azure platforms.
Experience with Lifecycle Services (LCS) and environment management.
The ability to identify, track, and resolve issues using LCS tools.
Excellent communication skills to work with various stakeholders.
Experience in project setup and management.
Experience with DevOps, Agile Development Management, and CI/CI pipelines.
Physical Demands: This role is primarily office-based, but some travel is required. You must be able to sit for long periods of time and lift up to 20 lbs.
Other requirements: A valid driver's license with a clean driving record is a must, with no more than 2 minor violations within the past 3 years and no major violations within the past 5 years.