This candidate is a bilingual Business Analyst and Product Owner with 5 years of specialized experience leading high-impact WMS, POS, and ERP implementations. They excel at bridging the gap between technical teams and business stakeholders to modernize retail environments, including the deployment of autonomous stores and integrated payment systems. With a Master’s in Supply Chain Management and an MBA, they bring a highly analytical, "systems-first" approach to managing complex backlogs and driving Agile transformation.

Candidate Highlights:

• Retail & POS Implementation: Spearheaded the rollout of a major retail POS solution for a large-scale entertainment venue, configuring over 150 functional requirements and delivering the project within 10 months.

• Innovative Retail Tech: Successfully managed the implementation of an autonomous store and integrated complex payment systems between Adyen and retail software.

• Agile Transformation: Established and led 4-week Agile sprints, managed backlogs of over 100 user stories in DevOps, and implemented standardized story point estimation systems.

• Legacy ERP/WMS Migrations: Led multiple cloud migration projects for enterprise systems (Sage X3, Geode WMS), delivering functional specifications and tailored user training for international teams.

• Operational Efficiency: Reduced weekly administrative management time for ERP projects by optimizing task tracking and designing integrated BI dashboards to gain real-time visibility.

Comprehensive Toolset: Specialized in LS Retail, Sage X3 (ERP), and Geode (WMS). Expert in Agile management tools including Azure DevOps, Jira, Monday, and Samanage, along with BI dashboard design.

Industry Versatility: Professional Sports & Entertainment, Retail, Hospitality, Global Supply Chain, and Pharmaceutical/Logistics.

Work Authorization: Permanent Resident