Dedicated Dynamics 365 professional with a strong background in functional consulting and systems analysis. This candidate specializes in translating complex business requirements into technical solutions, with a proven track record of configuring D365 Finance & Operations modules and resolving high volumes of technical support incidents for diverse clients.

Candidate Highlights:

• D365 F&O Expertise: Extensive experience configuring and supporting Microsoft Dynamics 365 Finance & Operations modules, including General Ledger, AP/AR, Fixed Assets, and Budgeting.

• Implementation & Solution Design: Skilled in partnering with stakeholders to develop functional design documents (FDDs) and solution blueprints that align with business workflows and compliance standards.

• Technical Problem Solver: Successfully resolved 200+ technical support incidents within the D365 environment, maintaining high customer satisfaction through proactive troubleshooting and collaboration with Microsoft support.

• Finance Background: Holds a Bachelor of Science in Business Administration with a specialization in Finance, providing a strong theoretical foundation for functional consulting.

• Certified Specialist: Microsoft Office Specialist (MOS) certifications in Word, Excel, and PowerPoint, demonstrating core technical proficiency.

• Leadership Experience: Proven ability to manage onsite teams and maintain accountability for high-volume financial shifts.

Work Authorization: US Citizen