Candidate Highlights:

• Unmatched D365 Field Service Expertise: Possesses foundational, ground-up knowledge of the D365 Field Service product, having been involved in the application's original development, rewriting it onto the Dynamics platform, and maintaining close ties with core product development and management teams.

• Enterprise Architecture & Pre-Sales Leadership: Extensive background handling large-enterprise presales, technical solutioning, and complex architecture conversations for major global accounts and multi-year go-lives.

• Team Leadership & DevOps Mastery: Proven track record of running complete Customer Engagement (CE) platforms, managing large teams (up to 14 direct reports), and establishing robust implementation best practices utilizing Azure DevOps, GitHub, and pipeline automation.

• Complex Integration Experience: Deep technical project experience handling advanced CE-to-F&O integrations via dual write to seamlessly support cross-functional workflows like scheduling, field execution, inventory handoffs, and invoicing.

Industry: Construction, Manufacturing, Healthcare, Oil & Gas, Banking, Retail, and Insurance.

Work Authorization: US Citizen