Candidate Highlights:

• Deep specialization in Microsoft Dynamics 365 Field Service and Customer Engagement (CE) platform, backed by over 20 years of hands-on experience dating back to early CRM versions.

• Proven track record leading solution architecture, including serving as Principal Architect for a massive 5-year D365 Field Service implementation deployed across a major global dealership network.

• Extensive delivery history spanning roughly 10 Field Service implementations and 40+ broad D365 CE deployments across manufacturing, medical device, and equipment maintenance industries.

• Seasoned leader with a progressive career path spanning Principal Architect, Practice Manager, and Director of Delivery roles.
  

Industry: Manufacturing/Equipment, Professional Services, Medical Devices

• Work Authorization: US Citizen